Refund & Return Policy
Our Refund & Return Policy
At Unhinged Onesies, we want you and your little one to love every purchase. Since our products are printed on demand just for you, please read our policy carefully.
Returns & Exchanges
Because each item is custom-made when you order, we do not accept returns or exchanges due to sizing issues or change of mind. We encourage you to check our size guide carefully before placing your order.
Damaged or Defective Items
If your item arrives damaged, defective, or with a print error, we've got you covered! Please contact us within 30 days of receiving your order with:
- Your order number
- A clear photo of the issue
We'll send you a replacement or issue a full refund — no need to return the item.
Wrong Item Received
If we sent you the wrong item, contact us right away and we'll make it right at no extra cost to you.
Cancellations
Orders can be cancelled within 24 hours of purchase. After that, production has likely already begun and we're unable to cancel.
Contact Us
Have a question or concern? Reach out to us and we'll get back to you as soon as possible. We're here to make sure every tiny human is dressed in the most unhinged, hilarious onesie possible. 👶